California Color Source leads Northern California with a business focused support program for our exclusive client group. Contact us for more information regarding our KPI Scorecard, Client Performance Group, Materials Management Program, Process Consulting, Insurance Agent CE Training, Customer Service Training and Financial Benchmarking.
As the first Axalta Certified Consultants in North America, CCS uses the DMAIC process of problem solving and consultation. We have experience working with clients regarding finance, sales and marketing, administrative processes, customer service training and general consultation.
Material Profitability is the result of measurement, awareness, controls, sales and use practices. CCS can assist with all of these important aspects of improving performance by providing both leading and lagging indicators, training and awareness.
One of the most overlooked opportunities in the collision repair business is properly charging for the work you perform. CCS has a program of short-session (lunch hour) training modules to educate your team and drive profitability.
Total Loss Processing
Repair Planning with OEM Procedures
Not-Included Operations Best Practices
Not-Included Structural Operations Best Practices
Continuous Improvement is the goal of any business and the key to improvement is knowing how you are performing. The California Color Source Performance Scorecard provides live KPI performance and scoring regarding estimatics, cycle time and material profitability. This scorecard also ranks your performance among the group of CCS clients to see how you measure up with your peers.
CCS can provide a number of performance measurement tools as part of a process improvement iniaitive for your business.